Humana Marketplace Payment and Billing

Whether you are a current customer of Humana or you would like to have health coverage from them, their customer portal is a great way to have access to all the information you need.

The site can show you how to pay your bills, whether online, by phone, by mail, or by cash in the states where there is a branch of Humana available. The site can show you how to set up automatic monthly payments, as well, so that you do not have to worry about remembering to pay bills every month. If you would like to register or manage your account, go to www.humana.com/payinfo.

  • If you are a new member and would like to activate your insurance plan, all that is required of you is to pay the first month’s premium payment. You have to make the payment by the 15th of the month in which you registered to apply for coverage. If you need to learn more about activating your insurance plan, there is a detailed help section on the site.
  • If you need to pay your bills, then you have four ways to do so. You can pay online, which only requires your Humana ID number, which you can find on your ID card or your invoice from Humana.
  • To pay online, you have to go to the main Humana website and register. Once you have registered, you can log in and select the eBilling option to make your online payments. You can also set up automatic monthly payments once you have registered to ensure that you never miss a bill. To do this you will need to provide you checking or savings account number, and the routing number. Then you will have to select the recurring payment option.
  • If you would rather pay by mail you can send a check or money order to the PO Box written in your invoice from Humana. Remember to write your Humana ID number on the check as well as the invoice number.
  • You can also pay by phone by calling 1-800-223-3659. You can do this at any time of the week.
  • You can also pay by cash if there is a Humana site where you live. Your invoice will tell you if this is possible in your area. 

The Humana portal allows customers to pay their bills and check their accounts in the most convenient ways. They have great technical support, as well, if you run into problems.

All you have to do to get started is go to www.humana.com/payinfo.