Tell Payless Survey and Free Coupon

If you have recently shopped at Payless, you have the option of participating on a survey. This is not only a good thing for the company, since it can get the feedback it needs to improve, but it is also a positive option for you, since they are offering a free coupon to everyone who participates.

The survey should take no more than a couple of minutes and it requires no personal information from you. You will get the chance of signing up for updates and news through your email, but this is voluntary and has no effect on getting the coupon. To start the survey go to

  • To begin, input the access code you will find on your receipt. This is a 13 digit number. If you do not know where this number is located, the site has a picture of a receipt with the numbers circled in red.
  • If you feel more comfortable taking the survey in Spanish you have the option to do so.
  • The survey will ask the time and date of your visit to Payless as well as the store’s location. You will then be asked to rate your experience at the store and leave any comments you may have on how to improve the services.
  • Once you have completed the survey, you will be able to print out the free coupon that you can use on your next visit to Payless. There will be an expiration date on this coupon, so make sure you use it in time.
  • On the site, you can read the privacy policy and other information about the survey. 

The customer survey takes only a few minutes to complete and it provides the company with valuable feedback that can help them improve. By taking the time to complete it, you are benefitting the company and yourself. Since all you need to provide to participate is the access code number printed on your receipt you can complete this survey anywhere. Although there is no personal information you have to give out, the site is still well secured. If you would like to participate in the customer survey at Payless, go to to start.